Refund and Returns Policy
Shipping Policy:
We are committed to delivering your order to you as quickly and efficiently as possible. We offer shipping throughout Oman, UAE, Qatar, Bahrain, Saudia Arabia & Kuwait via trusted carriers.
Orders will be processed and shipped within 1-2 business days of receipt of payment. Shipping times may vary depending on your location, but typically range from 2-5 business days.
Returning Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free returns policy.
If you wish to return an item, please contact us within 14 days of receiving your order. We will provide you with a return address and instructions on how to return your item.
Please ensure that the item is returned in its original packaging and in the same condition in which it was received. Once we have received and inspected the item, we will issue a refund to the original payment method within 5-7 business days.
Please note that shipping charges are non-refundable, and the cost of return shipping will be the responsibility of the customer.
If you receive a damaged or defective item, please contact us immediately and we will arrange for a replacement or refund.