Shipping Policy

Last Updated: May 2026

At Hojari, operated by Fortune Modern International Co., we are committed to delivering your order safely and efficiently.

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak periods, product launches, or promotions, processing times may be slightly extended.

Shipping Locations

We currently ship within Oman and to selected international destinations. If your country is not available at checkout, please contact us for assistance.

Shipping Rates

Shipping charges are calculated at checkout based on the destination, package weight, and selected shipping method.

Estimated Delivery Times

Oman

• Muscat: 1–3 business days

• Other regions: 2–5 business days

International Orders

• GCC Countries: 3–7 business days

• Other International Destinations: 5–14 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Hojari and Fortune Modern International Co. are not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For any shipping-related questions, please contact:

Hojari
Fortune Modern International Co.
Email: info@fortunemodern.com
Phone: +968 92431647

We appreciate your trust in Hojari and look forward to delivering authentic Omani frankincense-based products to your doorstep.